Services

What we build. And how we keep it working.

AIAL designs and implements practical AI systems inside real business workflows, then governs them in operation. Every engagement is scoped to a workflow, with defined limits and a named owner.

Capabilities

Four things we do well.

Most projects combine more than one. We design them as one system, with the same governance throughout.

01

AI agents and assistants

Answer, qualify and route enquiries using your approved knowledge, and hand off to a person when they should.

  • Customer-facing assistants for website, email or messaging
  • Internal assistants that answer from your procedures
  • Qualification and routing with clear escalation rules
02

Workflow automation

Remove the copy-paste, chasing and re-keying between the steps of a process.

  • Document and admin workflows
  • Follow-up, reminders and status updates
  • Approvals built into the flow, not bolted on
03

Systems integration

Connect the tools you already run on so information moves once and stays consistent.

  • CRM, inbox, calendar, job and accounting systems
  • APIs, webhooks and automation platforms
  • Least-privilege access, reviewed deliberately
04

Governed AI operations

Testing, monitoring and human checkpoints that keep a live system reliable as things change.

  • Regression testing when models, prompts or rules change
  • Monitoring and incident response
  • A record of what changed, why and who approved it

Ways to engage

Start with a conversation. Commit when the scope is clear.

Most projects

Discuss your project

Email Dennis with the workflow you want to improve. He’ll reply with an honest view of fit and the right next step.

A$490 · 60-minute paid session

Automation Scoping Session

For complex, multi-system or custom automation where the requirements aren’t clear yet. Includes a written Scope Summary.

Selective

30-Day AI Evaluation

May be offered where the opportunity is strategically suitable, has real implementation potential and justifies a deeper evaluation.

Trades and home services

Running a trade or home-service business?

Quotes, bookings, reminders and invoices are often the simplest place to start. The free Tradie Automation Fit Check is six written questions by email, answered with a written fit decision within 2 business days.

About the Tradie Automation Fit Check

What we don’t do

  • Resell AI subscriptions or lock you into one platform
  • Build systems designed to deceive, spam or bypass human responsibility
  • Replace regulated professional judgement (medical, legal, financial)
  • Promise outcomes the evidence can’t support

Next step

Bring us the workflow that’s costing you time.

Dennis reads every message. AI tools may assist with sorting and drafting, and a person reviews every reply before it is sent.